We are proud to announce our new BizReal Google Business Profile post auto-poster and our new Google post scheduler for Nearby Now subscribers. Both take full advantage of our included ability to integrate with multiple Google Business Profiles in each Nearby Now account and to leverage the great checkins, photos and videos your teams are already creating in Nearby Now as source material. We’re continuing to deepen the value Nearby Now offers, extending more than […]
Read more →We are proud to announce a powerful new feature to help you get the most out of your SEO and online reputation. Team Tags will help you organize your users and teams, everything they contribute, and all the value you extract from it. Organize your reporting, and your leaderboards. Organize your checkins, reviews, videos, and photos and organize the presentation of them on your website. And all without your employees needing to do anything extra […]
Read more →We have extended our real time account reporting to add a new Location Filter for checkin and review related reports. You can filter by one or more cities in any of the following reports: Checkins List Checkins List By User Reviews List Reviews List By User Completed Reviews List Review Ratings List And like all our other filters, you can set location in the live view of these reports, or you can set it and: […]
Read more →Call Tracking from Nearby Now matches your inbound calls to the source campaign so you can be sure of your marketing ROI. This means less wasted advertising and less wasted marketing spend. A better chance to recover lost leads. And better insights into the way your team handles inbound calls. Every Nearby Now plan now includes five local numbers and 1000 local minutes at no additional charge to get you started. And more numbers and […]
Read more →We are proud to announce real-time alerts and reporting for your new Google Business Profile reviews. Now you’ll know when Google knows, so you can take ownership of your reputation! New Review Alerts Using the latest features of Google’s API, we’ll send you an email alert for every new Google review as soon as Google notifies us. When it happens. Not sometime later tonight, or at the end of the week, or when we get […]
Read more →We’ve extended a range of features to our Storefront Activity and Storefront Performance reports (learn more) as well as our Agency Dashboard (learn more). These features include: the ability to Share reports (learn more); the ability to Save reports (learn more); the ability to Schedule pushed reports (learn more); the ability to Download reports (PDF and CSV). We have also added the ability to download a CSV providing details about every member of each storefront’s […]
Read more →Our new Storefront Performance and Storefront Activity reports provide you with deep, actionable engagement insights. Quality team engagement in Nearby Now is a key driver for the ranking and reputation benefits you’ll see, and these reports make it even easier for you to track and manage team performance. At the top level, you can checkout the Cumulative Stats for each storefront account, ranging from checkin counts to review conversion rate and more. You also have two great ways to drill […]
Read more →Our new Agency Dashboard makes it even easier for you to track and manage your clients all in one place — providing you the key metrics you need without having to check each account individually. At the top level, you can checkout the Cumulative Stats for your entire client roster, ranging from checkin counts to review conversion rate and more. The interactive Storefront Location map will give a quick geographic snapshot of all of your […]
Read more →Responding to customer reviews is important, whether you are thanking a fan, or following up with an unhappy customer. It shows customers and prospects that you listen, you take them seriously, and your best efforts to to give them a great experience go on until they are satisfied. We are proud to announce that we are now making it even easier to respond to customer reviews in Nearby Now. We’ve added a direct link to […]
Read more →The new Completed Reviews List report provides a new way to view and monitor a team’s review activity. This report provides a detailed view of of all reviews completed during the period of time you choose. This report joins the existing Review Request List report, which provides a detailed view of all the reviews requested during the period you define. Along with the Team Review Requests list report, which groups review activity by the team […]
Read more →Update September 6, 2018: Our new Storefront Activity and Storefront Performance reports (learn more) and Agency Dashboard reports (learn more) now include this capability as well!. Update November 17, 2016: Our new Completed Reviews List report includes this capability as well! Learn more here. Now you can schedule reports to be sent daily, weekly, monthly, or quarterly to any distribution list you define — including the option to send a direct link to the interactive […]
Read more →We’ve just extended your sharing options — enabling you to selectively share any check-in or review to an expanded list of social and business sites. This joins the support we already had for automated sharing of your check-ins and reviews to Facebook and Twitter. Now, you will have a share icon next to every check-in and review in your Check-ins List or Review Request List report. Simply pick a site in the dropdown menu to […]
Read more →Update September 6, 2018: Our new Storefront Activity and Storefront Performance reports (learn more) and Agency Dashboard reports (learn more) now include this capability as well!. Update November 17, 2016: Our new Completed Reviews List report includes this capability as well! Learn more here. Hot on the heels of reporting sharing, you can now save any report that you’ve executed! As an agency, you have three options for saving a report. 1. User Report – […]
Read more →Update September 6, 2018: Our new Storefront Activity and Storefront Performance reports (learn more) and Agency Dashboard reports (learn more) now include this capability as well!. Update November 17, 2016: Our new Completed Reviews List report includes this capability as well! Learn more here. We’ve launched two new reporting features that we think you and your clients will love! One-Click Report Sharing You can now share any report with the click of a button. You […]
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