We are proud to announce our launch of Agency Prospect GeoGrids to provide Nearby Now resellers the power of Google Maps grid ranking analysis. To power up sales, to power up onboarding, and power up prospecting. A $100 subscription brings you up to 200 prospect grids each month right in your own agency account: you will be able to setup a grid for a specific prospect to arm your sales team with more concrete data […]
Read more →We are proud to announce the launch of GeoGrids from Nearby Now! The company that figured out how to turn clients local work into local rankings, brings you a way to track your rankings everywhere you should rank! GeoGrids enable you to setup Google Maps keyword rank tracking for your business, across any areas you choose. Each GeoGrid you create will automatically begin tracking how your business ranks in Google Maps at each location inside […]
Read more →We are proud to announce the New Cities Report. This report provides a simple view of any new cities that have appeared for the first time in your checkin and review locations during the period you define. This is a great way to monitor your reputation footprint — the expanding area where your great checkins and reviews are building hyperlocal reputation for you. This is a great tool for your maintenance team. Set the time […]
Read more →We are proud to announce that you can now request reviews via QR code when you checkin through our mobile apps. This joins email and SMS requests, and our exclusive audio testimonials, as the most extensive suite of ways to request reviews from your customers in the industry. And more ways to request reviews translates into more reviews! It couldn’t be easier. Checkin in the mobile app the same way you did before, and when […]
Read more →We are proud to announce a top-down redesign of the Nearby Now admin website for our white label partners and the ability for you to add your own CSS to change the look and feel of the experience for your white label clients. Optimized for performance. Optimized for ease of use. Optimized for the future. Customized by you. Your CSS specialist can now write custom CSS that you can insert into your agency settings, which […]
Read more →We are proud to announce we’ve updated our X (formerly Twitter) integration to adapt to changes in X’s API. Just as easy to setup, includes the name of the connected X account once enabled, and provides the complete content of the most recent posts on that account. You can still choose whether to post recent checkins only, four and five star reviews only, or both. And we’ve added a throttle, where you can set a […]
Read more →We are proud to announce a top-down redesign of the Nearby Now admin website. Optimized for performance. Optimized for ease of use. Optimized for the future. We’ve also improved the layout of the admin site to make it easier and more intuitive to find the settings and features you’ve come to count on, and ones you may not have discovered yet. Don’t worry! Everything that was there before is still there. Just better organized. If […]
Read more →We are proud to announce the latest version of our WordPress plugin and our content display API, rewritten from the ground up for optimal performance and flexibility in your site integration. The new Heatmap plugin replaces the existing Recent Reviews plugin and Service Area / Review Combination Map plugin and it shares all the same display and setting enhancements with the content display API including: the ability to blend Google Business Profile reviews into both […]
Read more →We are proud to announce two new dashboards for your reviews, one for Google Business Profile reviews, and the other for Nearby Now reviews. Both provide an easy-to-use pie chart of review score (1 through 5). Both provide a month-over-month bar chart for new reviews acquired. And both provide a continuing trendline to show the total reviews over time. Hover over any point on the trendline to get the total reviews to date, as of […]
Read more →We are proud to announce the most comprehensive suite of Google Business Profile metrics available anywhere outside of Google itself. Every metric is available for every location you setup, whether you have only one Google Business Profile each, or many. And all this is on top of a wide range of features built on Google’s APIs, designed to help you get the most reputation and ranking value possible out of your Google Business Profile(s). Intelligent […]
Read more →We are proud to announce a refresh of the Nearby Now review form, designed to maintain our industry-leading 40% average response rate while bringing potential reviewers even easier access to information about your company and the employee who provided service. You still have control over whether you’d like the Nearby Now review option to display first, or any third party sites you’ve setup (such as Google, or Facebook). Reviewers still have the same powerful options […]
Read more →We are proud to announce two great new location intelligence features to help you understand your team’s routing throughout the day. Enable our breadcrumbs feature to get a real-time trail of each team member’s location including current location, previous locations and travel throughout the day, and movement status. Any admin can get insights into daily distance traveled, average speed, and top speed. The map view also provides admins with a daily visual travel tail for […]
Read more →We are proud to announce our new automated checkin and review request smart reminders. Sit back knowing your team will be prompted if they forget to checkin, including a recommendation to include any photo that was taken at the job location. We avoid the annoying, dumb, scheduled nag, which your team would learn to ignore. Our machine learning applies the latest mobile location and motion capabilities, company and user preferences, and individual user behavior over […]
Read more →We are proud to announce our new BizReal Google Business Profile post auto-poster and our new Google post scheduler for Nearby Now subscribers. Both take full advantage of our included ability to integrate with multiple Google Business Profiles in each Nearby Now account and to leverage the great checkins, photos and videos your teams are already creating in Nearby Now as source material. We’re continuing to deepen the value Nearby Now offers, extending more than […]
Read more →We are proud to announce yet another Nearby Now first in helping you get the most local ranking and reputation value from your great customer reviews. Up until now, the only location information associated with Google reviews is the location of your Google Business Profile. That’s good, as far as it goes, but it is effectively just a stack of reviews in the same spot. Your reviewers on your Google Business Profile are all over […]
Read more →We are proud to announce a simple way for you to convert even more of your customer review opportunities to exactly the right Google Business Profiles for each of your locations. Spot-On for Google on top of our Intelligent Review Routing (learn more) will automatically route any potential Google reviewer to your Google Business Profile that is closest to them. As always, whether to review and what to say is in entirely in the hands […]
Read more →We are proud to announce a powerful new feature to help you get the most out of your SEO and online reputation. Team Tags will help you organize your users and teams, everything they contribute, and all the value you extract from it. Organize your reporting, and your leaderboards. Organize your checkins, reviews, videos, and photos and organize the presentation of them on your website. And all without your employees needing to do anything extra […]
Read more →We have made our Webhooks and our Zapier integration even more powerful. Just click a button on any checkin or review to push the trigger into Zapier again, or click a different button to push out a fresh webhook. This will make it much easier to test and improve your integrations, and to fill in older data from before you completed your integrations. All you need to do is locate the appropriate checkin (in your […]
Read more →The Live Stream for every Nearby Now account shows the latest checkins and Nearby Now reviews, live and in real time. Keep the Live Stream page up to see the latest activity from your team and your customers as it happens. This is a great addition to our real time interactive Team Map (learn more), which provides a map view of the latest checkin by every member of your team to make it easy to […]
Read more →We have extended our real time account reporting to add a new Location Filter for checkin and review related reports. You can filter by one or more cities in any of the following reports: Checkins List Checkins List By User Reviews List Reviews List By User Completed Reviews List Review Ratings List And like all our other filters, you can set location in the live view of these reports, or you can set it and: […]
Read more →Call Tracking from Nearby Now matches your inbound calls to the source campaign so you can be sure of your marketing ROI. This means less wasted advertising and less wasted marketing spend. A better chance to recover lost leads. And better insights into the way your team handles inbound calls. Every Nearby Now plan now includes five local numbers and 1000 local minutes at no additional charge to get you started. And more numbers and […]
Read more →We are proud to announce one-click creation of a new Google Business Profile post from any checkin in your account, including a photo or a video thumbnail! This builds on our other great Google Business Profile features: Photo and Video Sharing to Google, New Google Review Alerts, Updated Google Review Alerts, and comprehensive Google Review Reporting which help you keep track of all the great reviews that our Intelligent Review Routing feature helps you get […]
Read more →We are proud to announce one-click sharing of your great photos and videos to your Google Business Profile. This builds on our great new Google Review Alerts, updated Google Review Alerts, and comprehensive Google Review Reporting which help you keep track of all the great reviews that our Intelligent Review Routing feature helps you get in Google. Now, with one click sharing, you can easily share the best photos and videos that your team is […]
Read more →We are proud to announce that we will now help you format perfect FAQ schema for your website. Good, relevant FAQs can increase your real estate in search results and boost your traffic even more. All you have to do is decide on your FAQ topics, enter the questions and answers, and decide which page you’d like each topic to appear on your site. We’ll take care of the heavy lifting of applying compliant schema […]
Read more →Update August 17, 2022: Now you have the option to use an existing voice line to power your LeadSMS conversations, too! Adding LeadSMS messaging to your existing voice line won’t change anything about how it works for regular calls. It just adds on the capability of sending and receiving text messages with customers. We’re launching this feature currently for voice lines in the US and Canada only: not yet including the UK and Australia, or […]
Read more →We are proud to announce real-time alerts and reporting for your new Google Business Profile reviews. Now you’ll know when Google knows, so you can take ownership of your reputation! New Review Alerts Using the latest features of Google’s API, we’ll send you an email alert for every new Google review as soon as Google notifies us. When it happens. Not sometime later tonight, or at the end of the week, or when we get […]
Read more →We’ve extended a range of features to our Storefront Activity and Storefront Performance reports (learn more) as well as our Agency Dashboard (learn more). These features include: the ability to Share reports (learn more); the ability to Save reports (learn more); the ability to Schedule pushed reports (learn more); the ability to Download reports (PDF and CSV). We have also added the ability to download a CSV providing details about every member of each storefront’s […]
Read more →Our new Storefront Performance and Storefront Activity reports provide you with deep, actionable engagement insights. Quality team engagement in Nearby Now is a key driver for the ranking and reputation benefits you’ll see, and these reports make it even easier for you to track and manage team performance. At the top level, you can checkout the Cumulative Stats for each storefront account, ranging from checkin counts to review conversion rate and more. You also have two great ways to drill […]
Read more →We are proud to announce a new FieldEdge integration. The FieldEdge / Nearby Now integration will enable you to create checkins and request reviews from customers directly from the FieldEdge mobile apps and website. You’ll be able to get all the benefits of Nearby Now for your local rankings and reputation without your team needing to switch apps or login to Nearby Now. With the integration active, your team will have access to checkin and […]
Read more →We are proud to announce our latest improvement to our Intelligent Review Routing feature. Now you can boost your Facebook reviews using all the the great technology that brought our clients an average 23% increase in their Google My Business reviews in just four weeks! And it is simple to activate and easy to use. All you do is turn it on to see the Facebook reviews roll in. Nothing changes in the way you checkin and […]
Read more →
